Welcome to Maikaza (the “Site” or “Website”), operated by Maikaza, a company passionate about blending technology with home decor, based at 28 Olaosun Okesola Street, Idimu, Lagos, Nigeria (“we,” “us,” or “our”). By accessing or using our Site, including browsing, placing orders, or making purchases (like our innovative Floating Moon Lamp or Floating Flower Pot), you (“you” or “Customer”) agree to be bound by these Terms and Conditions (“Terms”). If you don’t agree, please don’t use the Site. We may update these Terms anytime—check back often, and continued use means you accept changes.

1. Use of the Site

• Eligibility: You must be at least 18 years old or have legal guardian consent to use the Site. By using it, you confirm you’re eligible and not violating any laws.
• Account: To buy products, you may need to create an account with accurate info (name, email, address). You’re responsible for keeping your login safe—don’t share it. We can suspend or close accounts for misuse.
• Site Content: All text, images, designs (e.g., our gravity-defying decor visuals), and tech on the Site are ours or licensed to us. You can view it for personal use but can’t copy, share, or sell without written permission. Respect copyrights—no scraping or reverse-engineering.
• Prohibited Conduct: Don’t hack, spam, post harmful content, or use the Site for illegal stuff. We can ban violators without notice.

2. Products and Orders

• Product Descriptions: We describe products accurately (e.g., the Floating Moon Lamp at 150,000 Naira with free shipping in Nigeria). Colors, sizes, and features might vary slightly due to screens or manufacturing—inspect on arrival.
• Ordering: Add items to your cart, review, and checkout. Submitting an order is an offer to buy; we confirm via email. Prices include VAT where applicable but exclude import duties for international shipments.
• Payment: We accept bank transfers (Nigerian banks like GTBank), Paystack, credit/debit cards (Visa/Mastercard), and mobile money (MoMo via supported providers). Payments are secure via Paystack’s gateway. Full payment is due upfront. Currency is NGN unless specified; international orders convert at current rates + fees.
• Shipping: Free in Nigeria (Lagos and nationwide). International shipping (e.g., to Mauritius or elsewhere) is available at your cost—quoted at checkout based on location, weight (e.g., 1-2kg for lamps), and carrier (DHL/FedEx). Delivery: 2-5 days Nigeria, 7-14 days international. Track via email. Risk of loss transfers to you on delivery.
• Taxes and Duties: You’re responsible for customs, import taxes, or duties outside Nigeria—we don’t cover them.

3. Warranty

We stand by our products’ quality. All items come with a 1-year limited warranty from delivery date, covering defects in materials or workmanship (e.g., if the Floating Moon Lamp’s levitation fails due to faulty tech). It doesn’t cover misuse, accidents, normal wear, or unauthorized repairs. To claim, contact us at admin@maikaza.com with proof (photos, order number). We’ll repair, replace, or refund per our Refund Policy (below). This warranty is in addition to your statutory rights under Nigerian law (e.g., Federal Competition and Consumer Protection Commission rules).

4. Limitation of Liability

To the max allowed by law, we aren’t liable for indirect damages (e.g., lost profits) from Site use or products. Our total liability won’t exceed what you paid. Products are for home use—no commercial guarantees. Force majeure (acts of God, strikes, pandemics) excuses delays.

5. Governing Law

These Terms follow Nigerian law (Lagos jurisdiction). Disputes go to Lagos courts first—try mediation before suing.

6. Miscellaneous

• Entire Agreement: These Terms + Refund/Privacy Policies are the full deal.
• Severability: If one part’s invalid, the rest holds.
• Contact: Questions? Email admin@maikaza.com or WhatsApp via footer link.

Thanks for choosing Maikaza